RETURN / REFUND / EXCHANGE POLICY:

Thank you for shopping at Phoolkumari.in!

At Phool kumari the bold naari, every product undergoes a thorough quality check before it reaches you. However, in the unlikely event that you receive a damaged product, we offer an exchange only—no returns or refunds—strictly under the following conditions:

A complete and clear unboxing video is mandatory as proof. No claims will be accepted without it.

The exchange request must be raised within 24 hours of delivery.

The product must be unused, in its original packaging, with all tags intact.

Please note:
We do not offer returns or refunds under any circumstances. Exchanges are processed only for damaged products that meet all the above criteria.
Kindly read our full Return & Exchange Policy before placing your request. For queries, write to us at info@phoolkumari.in or shop.phoolkumari@gmail.com.

Exchanges will be delivered within 7-10 business days after we receive the returned product.
We reserve the right to refuse any exchange request that does not comply with our policy.