RETURN / REFUND / EXCHANGE POLICY:

Thank you for visiting Phoolkumari – The Bold Naari. We believe in transparency and are committed to keeping you well-informed every step of the way.

At Phoolkumari, every product undergoes a thorough quality check before it reaches you. However, in the rare event that you receive a damaged item, we offer exchange only — no returns or refunds — under the following conditions:

✅ Exchange Eligibility:
A complete and unedited unboxing video is mandatory as proof. Claims without this will not be accepted.

The exchange request must be raised within 24 hours of delivery.

The product must be unused, in its original packaging, with all tags intact.

🚫 Please Note:
We do not offer returns or refunds under any circumstances.

Only exchanges for damaged items are accepted, provided all the above conditions are met.

Exchanges will be processed within 7–10 business days of receiving the returned product.

For any assistance or queries, please contact us at:
📧 info@phoolkumari.in
📧 shop.phoolkumari@gmail.com
We reserve the right to decline any exchange request that does not comply with our policy.